Contact information

Contact Information

We're here to help.

If you have any questions about our products, your order, shipping, returns, or anything else, please don't hesitate to get in touch.

Customer Support

Email: hello@stimzi.co.uk

We aim to respond to all enquiries within 1–2 business days.

Business Information

Stimzi
United Kingdom

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your order number (if applicable)

  • The email address used to place your order

  • A brief description of your enquiry

Product Questions

If you have any questions regarding our products, including suitability, materials, or usage, please contact us before placing your order and we'll be happy to help.

Returns & Refunds

For information about returns, refunds, and cancellations, please refer to our Returns Policy.

Response Times

We strive to respond to all customer enquiries promptly. During busy periods, response times may be slightly longer, but we will always do our best to assist you as quickly as possible.

Thank you for choosing Stimzi.