Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Stimzi.
Processing Times
Orders are typically processed within 1-5 business days.
Processing times may vary depending on product availability, processing schedules, and order volume.
Delivery Times
Estimated delivery times are provided at checkout and are intended as guidelines only.
Delivery times may vary depending on:
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Product availability.
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Destination.
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Courier performance.
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Seasonal demand.
Most orders arrive within 3-15 business days after dispatch; however some items may take longer during periods of high demand, supplier delays, customs processing, or courier disruptions.
We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our control.
Multiple Items
If your order contains multiple items, products may be shipped separately and arrive at different times depending on the supplier and warehouse location.
Shipping Confirmation
Once your order has been dispatched, you may receive a shipping confirmation email including tracking information where available.
Incorrect Addresses
Customers are responsible for providing accurate delivery information.
We are not responsible for orders delivered to incorrectly supplied addresses.
Lost or Delayed Parcels
If your order appears delayed, please contact us and we will work with the courier to investigate.
Delivery investigations may require a waiting period as specified by the courier.
International Orders
International customers may be responsible for customs duties, taxes, import charges, or other fees imposed by their local authorities.
These charges are the responsibility of the customer.
Contact Us
For shipping enquiries, please contact: